Delivery

2026 Pre-Orders

Please note, all Souvenir Tickets and Programme Lanyard products are available for click and collect only. Please retain your order confirmation to collect your order at Roundhay Festival main merchandise stand.

All event t-shirts are shipped approximately 2 weeks before the event date.

UK Delivery

Royal Mail Standard Delivery: £5.99

Customs Duties, Border Taxes and Import Fees

We kindly request our valued customers to acknowledge that in certain regions, local charges may apply. Orders dispatched to countries or regions outside of the UK; these products may be subjected to taxes during shipment, such as customs duties, border taxes and import fees.

It is to be noted that the recipient of the delivery is considered the importer of record in the country of importation and holds full responsibility for all import fees incurred. As an international seller, we adhere to all relevant laws and regulations in order to ensure the smooth delivery of our products to our customers around the world.

Payment Options

We accept payment by MasterCard, Visa Delta, Maestro/Switch, Solo and Electron. This website is protected by the highest levels of SSL security and is a fully PCI-DSS Compliant site.

Refunds and Exchange Policy

We hope you will be pleased with your purchase. We are happy to exchange or refund any non made-to-order item that is returned in a saleable condition with a valid confirmation email within 28 days of purchase. If you do not have a confirmation email, we may at our discretion offer an exchange to the value of the current or most recent selling price.